IMPORTANT INFORMATION – PLEASE READ CAREFULLY

These clauses have the potential to seriously affect your interests. We strongly advise you to read these Terms and Conditions in full before using our services. This section provides brief summaries for your convenience but does not replace the full text of the clauses, which are legally binding.

  • Eligibility & Age Verification: You must be 18 years or older and reside in a jurisdiction where online gambling is legal. We are legally required to verify your age and identity before you can access any games, including demo versions, or make any deposits. Failure to complete verification will prevent you from using our services. Read more in Section 4.1.
  • Responsible Gambling: We are committed to responsible gambling. All new customers are required to set financial limits (deposit, loss, and session time limits) before their first deposit. Increasing limits will incur a 24-hour cooling-off period, while decreases are immediate. Please use our self-exclusion tools and seek help if you feel your gambling is becoming a problem. Read more in Section 9.
  • Customer Funds Protection: Your funds are held in segregated bank accounts, separate from our company's operational funds. This provides a medium level of protection in the event of insolvency. Read more in Section 5.5.
  • Dispute Resolution: If you have a complaint, please contact our Customer Support. If you remain dissatisfied, you have the right to refer your complaint to our independent Alternative Dispute Resolution (ADR) provider, eCOGRA. Read more in Section 12.
  • Data Protection (GDPR): We process your personal data in accordance with GDPR. Due to regulatory requirements (e.g., AML, responsible gambling), certain data, such as self-exclusion records and financial transaction history, cannot be deleted upon request and will be retained for a minimum of 5 years. Read more in Section 10.
  • Changes to Terms: We may update these Terms. Material changes will be communicated to you before they take effect, and you will have the right to opt out of the new terms by closing your account. Read more in Section 14.

Effective Date: 27 January 2025

Version: 1.0

1. Introduction

Welcome to le-zeus-slotgame.co.uk (the "Website"), the official online platform for the 'Le Zeus' slot game. These Terms and Conditions ("Terms") govern your use of the Website and the services offered herein. By accessing, using, or registering on the Website, you agree to be bound by these Terms, our Privacy Policy, Cookie Policy, and any specific game rules or promotional terms. If you do not agree with any part of these Terms, you must not use our Website.

These Terms are a legally binding agreement between you ("User", "Player", "you") and Le Zeus Digital Entertainment Ltd. ("Operator", "we", "us", "our"). We recommend you print these Terms for future reference.

2. About Us – Operator Identification & Regulatory Compliance

Le Zeus Digital Entertainment Ltd. is the licensed operator of le-zeus-slotgame.co.uk. We are committed to providing a secure, fair, and responsible online gaming environment, operating with full transparency and adherence to the strictest regulatory standards.

2.1 Legal and Corporate Details

2.2 Licensing Details

We are fully licensed and regulated by leading authorities in the online gambling industry:

3. Your Account

3.1 Eligibility & Age Verification

To register an account and use our services, you must:

As per UKGC requirements (LCCP), we are legally obliged to verify your age and identity before you can deposit, gamble, or access any game content, including demo versions. This Know Your Customer (KYC) process involves submitting identification documents. Failure to complete KYC verification will result in your account being restricted or closed, and you will not be able to participate in any gambling activities.

3.2 Account Registration

You may only register one account with us. Multiple accounts are strictly prohibited and may lead to the closure of all associated accounts, forfeiture of winnings, and retention of funds.

3.3 Account Security

You are solely responsible for maintaining the confidentiality of your account username and password. Do not share your login details with anyone. Any activity under your account is considered to be carried out by you. Notify us immediately if you suspect any unauthorised use of your account.

4. Deposits and Withdrawals

4.1 Payment Methods

We offer a range of secure payment methods for deposits and withdrawals. A list of available methods can be found on our "Payments" page. We only accept payments from payment accounts registered in your name.

4.2 Deposit Limits

As part of our responsible gambling commitment and in line with UKGC requirements (effective October 2025), all new customers are required to set daily, weekly, and monthly deposit limits upon registration, before their first deposit. These limits can be adjusted via your account settings. Increases to limits will take effect only after a 24-hour cooling-off period, while decreases are applied immediately.

4.3 Customer Fund Protection Level

Customer Funds Protection: In accordance with UK Gambling Commission requirements (LCCP Condition 4.1.1, effective October 2025), we inform you that customer funds are held in accounts separate from the company's business accounts but are not protected in the event of insolvency. This means your funds are held in segregated bank accounts, entirely separate from the company's operational funds, which provides a medium level of protection. This information will also be made available at the point of your first deposit and reiterated every 6 months.

5. Gameplay Rules: 'Le Zeus' Slot

This section provides a general overview of the 'Le Zeus' slot game. For comprehensive and legally binding rules, paytables, and detailed mechanics, please refer to the in-game information accessible directly within the 'Le Zeus' game interface (usually via a '?' or 'i' icon).

5.1 Game Overview

Base RTP
96.26%
Max Win
20,000x
Volatility
Very High
Grid Size
6x5

5.2 Technical Characteristics & Fair Play

Important: RTP is calculated over millions of spins and represents a long-term mathematical expectation, not a guarantee for any individual session. Your actual results may vary significantly.

The game uses a certified Random Number Generator (RNG) to ensure all outcomes are completely random and unbiased. All RNGs are tested and certified by Gaming Laboratories International (GLI) and eCOGRA.

6. Demo Play

We offer a demonstration version of 'Le Zeus' for informational and entertainment purposes only.

7. Responsible Gambling

Le Zeus Digital Entertainment Ltd. is deeply committed to promoting responsible gambling and providing a safe, secure, and supportive environment for all our players. Gambling should be an enjoyable form of entertainment, not a source of financial or personal distress.

7.1 Self-Limitation Tools

We provide comprehensive tools to help you manage your gambling activity:

7.2 Self-Exclusion

If you feel you need a break from gambling, you can self-exclude for a fixed period (minimum 6 months) or indefinitely. Self-exclusion can be activated through your account settings or by contacting Customer Support.

7.3 Support Organisations

If you or someone you know needs help with problem gambling, please contact the following confidential and free support organisations:

8. Privacy Policy and Data Protection (GDPR)

Your privacy is paramount. We process your personal data in strict compliance with the General Data Protection Regulation (GDPR) (EU) 2016/679 and the Data Protection Act 2018 (UK).

8.1 Special Conditions for Gambling Data

Due to the regulated nature of online gambling, certain GDPR rights may be subject to limitations:

9. Bonuses and Promotions

Any bonuses, promotions, or special offers are subject to specific terms and conditions ("Promotional Terms") that will be clearly displayed alongside the offer. For detailed information about our current offers, including free spins and other promotional opportunities, please visit our dedicated sections. These Promotional Terms are in addition to these general Terms and Conditions. It is your responsibility to read and understand all applicable terms before participating in any promotion.

10. Complaints and Dispute Resolution

We are committed to resolving any complaints or disputes fairly and promptly. Our complaints procedure is designed to be transparent and accessible, in line with LCCP Condition 6.1.1 and MGA requirements.

10.1 Internal Complaints Procedure

  1. Contact Customer Support: Initially, please contact our Customer Support team via live chat, telephone, or email. We aim to resolve all complaints within 10 business days.
  2. Escalation to Compliance: If you are not satisfied with the resolution provided by Customer Support, you may escalate your complaint to our Compliance Department. The Compliance Department will conduct a thorough review and provide a final response within 8 weeks of receiving the initial complaint, as per UKGC guidelines.

10.2 Alternative Dispute Resolution (ADR)

Should you remain dissatisfied with our final internal resolution, or if we have not provided a final response within 8 weeks, you have the right to refer your complaint to our approved independent Alternative Dispute Resolution (ADR) provider:

11. Limitation of Liability

To the maximum extent permitted by law, Le Zeus Digital Entertainment Ltd. shall not be liable for any loss or damage arising out of or in connection with your use of the Website or services, whether direct, indirect, incidental, special, or consequential, including but not limited to loss of profits, data, or goodwill.

We are not liable for any technical failures, system breakdowns, defects, delays, interruptions, manipulated or improper data transmission, loss or corruption of data, or communication line failures that are beyond our control. In the event of a game malfunction, all pays and plays are void.

12. Amendments to Terms

We reserve the right to amend, modify, or update these Terms at any time. We will notify you of any material changes before they come into effect. Such notification will be made via email to your registered address or through a prominent notice on the Website. You will have the opportunity to review the updated Terms and accept them to continue using our services, or reject them, in which case your account will be closed.

13. Governing Law and Jurisdiction

These Terms and Conditions are governed by and construed in accordance with the laws of England and Wales. You agree that the courts of England and Wales shall have exclusive jurisdiction to resolve any disputes or claims arising out of or in connection with these Terms or your use of the Website.

14. Contact Information

Should you have any questions, concerns, or require assistance, please do not hesitate to contact us:

We aim to respond to urgent email enquiries within 2 hours and general enquiries within 24 hours.

Last Updated: 27 January 2025 | Version: 1.0

Le Zeus Digital Entertainment Ltd. © 2025 | Company Registration: 11876543 | UKGC Licence: 567890 | MGA Licence: MGA/B2C/123/2018